Problem Vehicles & Your Wash

problem vehicles

Forward collision warning. Autobraking. Lane departure warning. Lane departure prevention. Adaptive headlights. Blind spot detection. The list of new vehicle technologies goes on and on. In the past three years, the safety features and convenience of automobiles have improved significantly.

But these new amenities aren’t always car wash-friendly. Whether you own a private car wash or provide car washes through your auto dealership, here’s what you need to know about problem vehicles.

The Vehicles to Watch Out For

Once a mindless task requiring rolling down your window and providing an attendant or console with $12 -$15, entering car washes has gotten really complicated for those with cutting-edge vehicles. It can be a multi-step process requiring an unofficial degree in your vehicle owner’s manual.

So, you’ll need to instruct your team to watch out for the newest car models. Specific makes and models include the:

  • Acura TLX
  • BMW 7 Series
  • Chrysler 200, 300
  • Dodge Charger
  • Jeep Grand Cherokee
  • RAM 1500 & 2500
  • Lexus CT200h, ES350, RC, NX, RX
  • Mercedes-Benz
  • Range Rover Evoque
  • Subaru Crosstrek, Impressa, WRX, Legacy, Outback, Forester
  • Tesla Model S
  • Toyota Prius, Prius V, Camry, Avalon, RAV4, Highlander
  • Volvo S60, V60, S80, XC60, XC90

Let your team know that failure to properly deactivate these sensors and safety systems can lead to costly problems like a vehicle getting stuck in a car wash tunnel, even in neutral. That’s a situation you and your customers both want to avoid.

Dealing with Problem Vehicles

Create a list or chart of problem vehicles that you can hang where your employees will see it. That way, you’ll keep these new issues top of mind with them. Besides knowing what to watch out for, your employees will also need a detailed guide of what to do when a problem vehicle is spotted. Unfortunately, problem vehicles require different fixes.

According to Eric Wulf, the problem is exacerbated by a lack of standardization when it comes to how autonomous technology and automatic braking systems work. As a result, Wulf has created a .pdf for his car wash members that includes instructions for “Special Needs Vehicles.” Wulf’s instructions will get your team on the same page when it comes to cars that require some extra TLC.

The White Water Difference

Want more information about problem vehicles? Interested in the latest trends in the car wash industry? Check out our blog for the cutting-edge news you need to succeed. Or, contact us today to learn more about the products and services we provide to ramp up your ROI.

Since 1999, White Water Solutions has specialized in automobile, heavy equipment, and truck cleaning solutions. No one knows shiny, clean vehicles better than we do. Contact us today to learn more about the safest, most effective ways to keep your priceless vehicles spotless.

problem vehicles

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